Updated Hours and Services Information for the Stockton Police Department in response to COVID-19 regulations

Stockton Police Department Emergency: 9-1-1

Stockton Police Department Non-Emergency: (209) 937-8377

Records Related Services:

- Crime Reports: Call (209) 937-8495 or Submit a request using Ask Stockton.

- Accident Reports: City of Stockton Police Website – Online Services

- NOTE: All crime / accident report fees waived during the closure, except for online accident reports.

  Those are offered thru Lexis Nexis and the company charges a $10.00 fee.

- Subpoena Service: Call (209) 937-8276, by appointment only

- Repossession Fee: Call (209) 937-8495, by appointment only

- Clearance Letter: Submit a request using Ask Stockton.

- Safekeeping / Release of Gun Fee: Call (209) 937-8176, by appointment only

- CCW Fees: Closed until further notice


Registration and Live Scan Desk:

Registration days are Tuesday, Wednesday, and Thursday from 8:00am-3:30pm and closed between 11am-1pm.

Call (209)-937-8083


Traffic Related Services:

The Traffic Section is currently closed for citation sign-off, VIN verifications, repossession releases, any citation payments or processing, or any vehicle abatement issues.

- We will continue to process impound releases. Please call (209) 937-8355 for information.


Property Related Services:

The Property Section is currently closed to the public. 

- Please call (209) 937-8443 for more information. 


Neighborhood Services Section:

Office Hours:

- Monday-Thursday: 8:00 am – 5:30pm- Open Fridays: 8:00 am – 4:30 pm

- Front Desk is closed the Public


To report a violation:

Call: (209) 937-8813
Email: NSS@stocktonca.gov

Or: Submit a request using Ask Stockton.

Note: Interior inspections are not being conducted at this time. We will evaluate each complaint on a case by case basis to determine if an immediate response is necessary. 
Health and safety violations are still being addressed.

Rental Property Program

- Rental Inspections have been suspended until further notice.
- Self-certification packets and declaration forms are still being received by mail and are being processed. If you have any rental questions, please call (209) 937-8813 or email:    RentalProgram@stocktonca.gov

- Rental Documents can still be mailed into the office for processing.

Payoff Demands

- We are still processing requests for property demands.
  Please email your request to PayoffDemand@stocktonca.gov or fax it to (209) 937-7264.

Note: There is a 10-day turnaround time on all requests.

- If you would like to check the status of your demand, you may call (209) 937-8813 or PayoffDemand@stocktonca.gov


- We are still receiving and processing payments for code enforcement related accounts.

   You can mail your payment to:
    22 E Weber Ave #350
    Stockton, Ca 95202

 - You may also pay online by visiting http://www.stocktonca.gov/…/adminServices/ubilPayOnline.html

- If you need assistance, please call 209-937-8813 and we will walk you through the process.

- All other inquiries, please call (209) 937-8813 or email NSS@Stocktonca.gov


Animal Services:

The Stockton Animal Shelter is still operating; however, we have had to make some modifications for the protection of the community and our staff during the pandemic response.

- The Shelter is open to the public Tuesday through Saturday from 12 – 5 pm, except 12 – 6 pm on Wednesdays.

- Appointments are being accepted for adoption and owner redemptions during business hours by calling (209) 937-7445

- A limited number of visitors are allowed at a time.

- Visitors are required to wear a face covering while inside of the Shelter.


LGBTQ Community Liaison

- Assistant Chief of Police Jim Chraska, (209) 937-8218 or email at: james.chraska@stocktonca.gov


Current Operating Hours: Tuesday-Sunday, noon-5 pm. 

 - Administrative staff and field services personnel are available: Monday-Friday, 8am -5pm. 

 - After-hours and emergencies: (209) 937-8377

- Or Submit a request or comment using Ask Stockton.



Police Department Operations Building