Updated Hours and Services Information for the Stockton Police Department in response to COVID-19 regulations

Stockton Police Department Emergency: 9-1-1

Stockton Police Department Non-Emergency: (209) 937-8377

Records Related Services - Effective Monday, April 17, 2023:

Office Hours: Monday-Thursday: 8:00 am – 5:00pm (closed daily from 11:30 am - 12:30 pm)

Open Fridays: 8:00 am – 4:00 pm (closed from 11:30 am - 12:30 pm)

  Closed every other Friday (Same as closed City Fridays) and Holidays

- Crime Reports: Call (209) 937-8495 or Submit a request using Ask Stockton.

- Accident Reports are offered thru Lexis Nexis and the company charges a $15.00 fee.

- Safekeeping / Release of Gun Fee: Call (209) 937-8176, by appointment only



Traffic Related Services - Effective Monday, April 17, 2023:

Office Hours: Monday-Thursday: 8:00 am – 5:00pm (closed daily from 11:30 am - 12:30 pm)

Open Fridays: 8:00 am – 4:00 pm (closed from 11:30 am - 12:30 pm)

Closed every other Friday (Same as closed City Fridays) and Holidays

The Traffic Section is currently open for citation sign-off, VIN verifications, repossession releases, any citation payments or processing, or any vehicle abatement issues.

-Please call (209) 937-8355 for information


Registration and Live Scan Desk:

Registration days are Tuesday, Wednesday, and Thursday from 8:00am-3:30pm and closed between 11am-1pm.

Call (209)-937-8083


Property Related Services:


  • Monday - Thursday 7:00am to 5:00pm
  • Fridays 7:00am to 4:00pm
  • Closed every other Friday
  • Releases are done by apt. only.
  • Phone numbers 209-937-8442 or 209-937-8443
 - Please call (209) 937-8443 for more information. 


Neighborhood Services Section:

Effective 01/03/23, our new public hours will be:

-Monday - Thursday: 8:00 am – 5:30pm

-First Open Friday of Month:  8:00 am - Noon

-Other Open Fridays: 8:00 am – 4:30 pm

For closed Friday/holiday calendar, click here


To report a violation:

Call: (209) 937-8813
Email: NSS@stocktonca.gov

Or: Submit a request using Ask Stockton.

Note: We will evaluate each complaint on a case by case basis to determine if an immediate response is necessary. 
Health and safety violations are still being addressed.


Rental Property Program

- Self-certification packets and declaration forms are being received by mail and are being processed. If you have any rental questions, please call (209) 937-8813 or email:    RentalProgram@stocktonca.gov

- Rental Documents can still be mailed into the office for processing.

Payoff Demands

- We are still processing requests for property demands.
  Please email your request to PayoffDemand@stocktonca.gov or fax it to (209) 937-7264.

Note: There is a 10-day turnaround time on all requests.

- If you would like to check the status of your demand, you may call (209) 937-8813 or PayoffDemand@stocktonca.gov


- We are still receiving and processing payments for code enforcement related accounts.

   You can mail your payment to:
    22 E Weber Ave #350
    Stockton, Ca 95202

 - You may also pay online by visiting http://www.stocktonca.gov/…/adminServices/ubilPayOnline.html

- If you need assistance, please call 209-937-8813 and we will walk you through the process.

- All other inquiries, please call (209) 937-8813 or email NSS@Stocktonca.gov


Animal Services:

The Stockton Animal Shelter is still operating; however, we have had to make some modifications for the protection of the community and our staff during the pandemic response.

- The Shelter is open to the public Tuesday through Saturday from 12 – 5 pm, except 12 – 6 pm on Wednesdays.

- Appointments are being accepted for adoption and owner redemptions during business hours by calling (209) 937-7445

- A limited number of visitors are allowed at a time.

- Visitors are required to wear a face covering while inside of the Shelter.


LGBTQ Community Liaison

- (209) 937-8218 


Current Operating Hours: Tuesday-Sunday, noon-5 pm. 

 - Administrative staff and field services personnel are available: Monday-Friday, 8am -5pm. 

 - After-hours and emergencies: (209) 937-8377

- Or Submit a request or comment using Ask Stockton.



Police Department Operations Building