Contact and Hours of Service
Updated Hours and Services Information for the Stockton Police Department in response to COVID-19 regulations
Stockton Police Department Emergency: 9-1-1
Stockton Police Department Non-Emergency: (209) 937-8377
Records Related Services:
Office Hours: Monday-Thursday: 7:30 am – 5:30pm- Open Fridays: 8:00 am – 5:00 pm
- Crime Reports: Call (209) 937-8495 or Submit a request using Ask Stockton.
- Accident Reports are offered thru Lexis Nexis and the company charges a $15.00 fee.
- Safekeeping / Release of Gun Fee: Call (209) 937-8176, by appointment only
Registration and Live Scan Desk:
Registration days are Tuesday, Wednesday, and Thursday from 8:00am-3:30pm and closed between 11am-1pm.
Call (209)-937-8083
Traffic Related Services:
- Monday - Thursday 8:00am to 5:00pm
- Fridays 8:00am to 4:00pm
- Closed every other Friday
The Traffic Section is currently open for citation sign-off, VIN verifications, repossession releases, any citation payments or processing, or any vehicle abatement issues.
-Please call (209) 937-8355 for information.
Property Related Services:
- Monday - Thursday 7:00am to 5:00pm
- Fridays 7:00am to 4:00pm
- Closed every other Friday
- Releases are done by apt. only.
- Phone numbers 209-937-8442 or 209-937-8443
Neighborhood Services Section:
Effective 01/03/23, our new public hours will be:
-Monday - Thursday: 8:00 am – 5:30pm
-First Open Friday of Month: 8:00 am - Noon
-Other Open Fridays: 8:00 am – 4:30 pm
For closed Friday/holiday calendar, click here
Complaints:
To report a violation:
Call: (209) 937-8813
Email: NSS@stocktonca.gov
Or: Submit a request using Ask Stockton.
Note: We will evaluate each complaint on a case by case basis to determine if an immediate response is necessary.
Health and safety violations are still being addressed.
Rental Property Program
- Self-certification packets and declaration forms are being received by mail and are being processed. If you have any rental questions, please call (209) 937-8813 or email: RentalProgram@stocktonca.gov
- Rental Documents can still be mailed into the office for processing.
Payoff Demands
- We are still processing requests for property demands.
Please email your request to PayoffDemand@stocktonca.gov or fax it to (209) 937-7264.
Note: There is a 10-day turnaround time on all requests.
- If you would like to check the status of your demand, you may call (209) 937-8813 or PayoffDemand@stocktonca.gov
Payments
- We are still receiving and processing payments for code enforcement related accounts.
You can mail your payment to:
22 E Weber Ave #350
Stockton, Ca 95202
- You may also pay online by visiting http://www.stocktonca.gov/…/adminServices/ubilPayOnline.html
- If you need assistance, please call 209-937-8813 and we will walk you through the process.
- All other inquiries, please call (209) 937-8813 or email NSS@Stocktonca.gov
Animal Services:
The Stockton Animal Shelter is still operating; however, we have had to make some modifications for the protection of the community and our staff during the pandemic response.
- The Shelter is open to the public Tuesday through Saturday from 12 – 5 pm, except 12 – 6 pm on Wednesdays.
- Appointments are being accepted for adoption and owner redemptions during business hours by calling (209) 937-7445
- A limited number of visitors are allowed at a time.
- Visitors are required to wear a face covering while inside of the Shelter.
LGBTQ Community Liaison
- Deputy Chief Kathryn Nance (209) 937-8218 or email at: kathryn.nance@stocktonca.gov
Current Operating Hours: Tuesday-Sunday, noon-5 pm.
- Administrative staff and field services personnel are available: Monday-Friday, 8am -5pm.
- After-hours and emergencies: (209) 937-8377
- Or Submit a request or comment using Ask Stockton.
